Ricky Kej criticised Air India for downgrading him from Business Class multiple times and poor service during his travels. He faced issues with excess baggage payment and lack of crew attentiveness, urging the airline to improve while stating he would continue flying with them.

Ricky Kej shared that the ground staff at the check-in counter refused to accept UPI for his extra baggage, making him wait 50 minutes.

Musician Ricky Kej recounted an issue at Delhi airport on September 14, before boarding a flight to Bengaluru.

On X, Ricky Kej slammed Air India for their "rude and unprofessional staff" and shared how he almost missed his flight because of the ground staff.

Describing the first incident, which occurred on September 14 during his flight from Delhi to Bengaluru, Ricky Kej wrote, "I reached the AirIndia check in line at the Delhi Airport. Was flying business class.