As part of Total Retail's 2024 Retail Technology Report, one of the areas retail executives were surveyed about is the ...

Walmart is diving into the world of artificial intelligence by launching a series of AI tools including a new customer ...

What Sellers Need to Know article, I defined an e-commerce loan, how it works, the pros and cons, and the best candidates for ...

Returns present a significant logistical and financial burden for retailers, amounting to $743 billion last year alone. They ...

A single glance at return rates and impact reveals we've contributed to a problem of our own making. In 2023, 14.5 percent of ...

Direct mail is one of the most impactful channels delivering — not only consistently strong return on ad spend, but also ...

The U.S. Federal Trade Commission's case accusing Amazon.com of stifling competition in online retail will move forward, though some of the states that sued alongside the agency had their claims ...

The new world of CPG marketing requires a different type of partner for advertising and marketing support. A team that is ...

Given the economic opportunity that exists in creating long-term relationships with older consumers, it is shocking how ...

To maximize the benefits of receipt capture programs, it's important to follow a structured approach. Here are key steps and ...

E-commerce fraud is undergoing a dramatic transformation as international criminal rings increasingly take on the structure ...

The recent U.S. dockworker strike has been resolved for now, but brands must remain vigilant against unexpected delays that ...